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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jill Casad

September 22, 2024

5  out of  5
rating by Jill Casad
"They rock! Patrick Kirby has always taken care of everything so quickly and efficiently. I have the bare minimum but couldn't be happier with this office. I highly recommend these kind folks."
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Olive Solomon

May 30, 2024

5  out of  5
rating by Olive Solomon
"I have had State Farm for years now. Whenever I have needed to meet with Ethan, he has always responded to my questions and explains in detail when giving me an answer. I have always received 100% from their office when calling in needing an updated insurance ID card or answers about my coverage. This office is close to me and it makes it very convenient whenever I need assistance. Thank you Ethan."
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Vicki Duggan

May 29, 2024

5  out of  5
rating by Vicki Duggan
"We have had homeowners, auto, earthquake, and an umbrella policy with State Farm for many, many years. Ethan, Rebecca, and Patrick have always done a great job taking care of our insurance needs."
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Paul Goyette

May 21, 2024

5  out of  5
rating by Paul Goyette
"Ethan is well-informed on his company and products, and communicates them clearly. He is quick to recommend changes, but without any high-pressure sales tactics. He clearly listens to the customer and his/her concerns and requirements. Additionally he is quick to explain limitations of himself and his company and their ability to do business in California. Overall, it is a real pleasure to do business with him."
We responded:
"Thank you, Paul, for taking the time to leave our State Farm office a 5 star Google review. My team and I appreciate your kind words and support for our local business. My team and I will be here to answer your questions, we look forward to working with you this year! - Ethan"
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Brayan Alvarado

March 12, 2024

5  out of  5
rating by Brayan Alvarado
"Once I found Ethan over at State Farm, I had a much better experience. He is easy to get ahold of and is there to listen to your concerns or whatever you may need help with. He always makes sure that he can help you to the best of his ability. If you are looking for a new insurance company, I promise you, Ethan is your guy!"
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Allen Daugaard

March 8, 2024

5  out of  5
rating by Allen Daugaard
"Ethan sits down with me to review and make sure that I am covered and also watching my money. THANK YOU"
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Dan McFarlane

December 27, 2023

5  out of  5
rating by Dan McFarlane
"Everyone is very helpful courteous. No pressure and always listening to what I need, not what they have yo sell."
We responded:
"Thank you, Dan, It was great to sit down and get to know you and understand how we can best protect you. "
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Mike Kostakis

December 5, 2023

5  out of  5
rating by Mike Kostakis
"Great dealing Ethan knowledgeable and curious was great dealing with him"
We responded:
"Thank you so much for letting us know how we are doing Mike! I enjoyed meeting with you at my office reviewing your program and making sure you and your family are well protected. Look forward to speaking with you again to follow up on the email I sent you"
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Linda Selinske

September 30, 2023

5  out of  5
rating by Linda Selinske
"My meeting was excellent. Ethan was prepared for our meeting and answered all my questions. I am a person who researches information, and therefore, I applaud people who do the same. I have and will continue to recommend Ethan Cline at State Farm Insurance."
We responded:
"Thanks Linda, I meet with all my clients to review and customize their policies, so they have the strongest protection program and understand the "why" ."
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Indy

September 2, 2023

5  out of  5
rating by Indy
"I love that Ethan takes time to actually talk to you. You're not just another number to him."
We responded:
"Thank you, Indy! Getting to know our clients and how to best protect them is a major point of difference for our office. "
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Martin mackey

June 16, 2023

5  out of  5
rating by Martin mackey
"I would give Ethan Cline and his assistant, Patrick Kirby, 10 stars if I could. I'm sorry there are only 5. I have a large property in Sonoma California, and insuring it along with my cars - - in addition to an umbrella policy - - has been complicated to say the least. At every step of the way, they have treated me with professionalism, patience, and curtesy. I look forward to working with these two pros for years to come. One side note: whenever I call, Patrick always answers the phone on the first or second ring. That's a human touch much appreciated considering that my previous broker (to be unnamed) required an e-mail to schedule a phone call."
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Hannah Escher

May 16, 2023

5  out of  5
rating by Hannah Escher
"Ethan has provided so much value to my clients! He offers fantastic customer service and is passionate about finding the right insurance to fit each individual situation. He communicates promptly and clearly and is never too busy to answer questions. Thank you, Ethan for always being willing to help!"
We responded:
"Thank you Hannah for the review, I am glad to help you and your clients make sure they have the protection they need to recover from wildfire or other major events."
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Diane Donovan

April 12, 2023

5  out of  5
rating by Diane Donovan
"Terrific agent...and the reason we're with State Farm. His annual review covered all the points, from potential increases to options to add or streamline our house insurance. Great communications, clear explanations ... what more could one wish for?"
We responded:
"Thank you Diane for taking the time to leave us a 5 star Google review! I enjoy working with you and supporting your insurance needs. Thank you for recommending the Ethan Cline State Farm Insurance office! - Ethan"
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Myles

March 17, 2023

5  out of  5
rating by Myles
"Very helpful staff. Highly recommend."
We responded:
"Thank you, Myles for taking the time to leave us a 5 Star review and share your positive experience! We are so glad to have assisted and make this process simple. We're proud to provide our policy holders with a more personalized insurance experience. "
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Josie Miller

February 3, 2023

5  out of  5
rating by Josie Miller
"Ethan walked me through the process of getting new insurance, explaining it in a way that helped me to fully understand what he was doing every step of the way. He listened to my questions and concerns without ever brushing them off. I appreciate Ethan and his team and would highly recommend them based on my experience getting auto and renter's insurance from them!"
We responded:
"Thank you, Josie for taking the time to leave our State Farm Insurance office a 5-star Google review! I genuinely enjoy talking with my policy holders and making sure they have a full understanding of their insurance policies. If you have questions about your auto or renters, don't hesitate to call. Thank you for recommending our State Farm Office and we look forward to working with you! - Ethan"
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Jo Be

January 25, 2023

5  out of  5
rating by Jo Be
"Ethan is a great agent, very professional and nice. I have referred others to him, he has my car and rental insurances, but he also offers many other types. He explained the different aspects of insurance so I understood them well."
We responded:
"We appreciate you taking the time to leave our State Farm Office a 5 star review, Jo. My team and I are happy to help you with your auto and renters' insurance policy. Thank you for recommending us to the Santa Rosa community and we hope you have a relaxing weekend! – Ethan"
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Joyce Manion

December 16, 2022

5  out of  5
rating by Joyce Manion
"Patrick Kirby at the Cleveland Ave. State Farm Insurance Office in Santa Rosa, CA. was so kind to help us electronically submit our info and pictures to the claims department after a hit and run incident involving my car, while my own out of town agent was unavailable to assist us. He was so helpful, friendly, knowledgeable and efficient in completing the task..A big shout out and thank you to Patrick at State Farm Insurance at 3401 Cleveland Ave.!!"
We responded:
"Thank you Joyce for taking the time to leave our State Farm office a 5 star Google review! We are very fortunate to have Patrick in our office, he's always looking out for our customers and our team members. Glad we could be of assistance with your claim! - Ethan"
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Char W

November 2, 2022

5  out of  5
rating by Char W
"Ethan Cline is an excellent agent. He helped me thru the trauma of being wiped out by the Tubbs fire, answered all my needs, and has taken care of my insurance needs efficiently since that time. Wouldnt use anyone else."
We responded:
"Thank you Char for leaving us a 5 star Google review! The Tubbs' fire was terrible but I am glad we were able to work through your claim efficiently. My team and I look forward to working with you and we hope you have a great rest of your week! - Ethan"
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William Latham

October 29, 2022

5  out of  5
rating by William Latham
"Very knowledgeable agent, thoroughly reviewed our policies and had professional suggestions about changes in our coverages."
We responded:
"Thank you for taking the time to leave our State Farm office a 5 star Google review, Will! Glad you are pleased with your insurance experience. We look forward to working with you and we hope you have a great rest of your weekend! - Ethan"
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Danielle Williams

October 6, 2022

5  out of  5
rating by Danielle Williams
"Ethan and Rebecca are great. Both went out of their way to help me on several occasions. Even when it wasn't a claim through my private insurance. Definitely worth their weight in gold."
We responded:
"Thank you Danielle for taking the time to leave our State Farm Insurance Office a 5 star Google review! Rebecca and I are more than happy to assist you with your insurance needs and questions. We look forward to working with you. Thank you for recommending the Ethan Cline State Farm Insurance Office. - Ethan"
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Melissa Ramirez

August 20, 2022

5  out of  5
rating by Melissa Ramirez
"Ethan and his team are incredible! Everyone knows with insurance companies how hard it is to find a good one, usually they want to find ways to make money off you or just not help you, but Ethan is a complete opposite! he will help you wherever he can, and will literally go out of his way to make sure you have the best policy possible, me and my boyfriend have have always stuck with his company and this exact location for years! because I know every time I go there in person or even if I call that he's going to take care of me and make sure that I don't have not one problem doing something that I may need to get done on my policy! So definitely go with Ethan! It's hard to find a good insurance company so this should help you out a lot!"
We responded:
"Thank you Melissa for taking the time to leave our State Farm Office a 5 star Google review. I will absolutely be sharing your kind words with our team. We appreciate you choosing our State Farm office for your insurance needs. We're proud to provide our policy holders with a more personalized insurance experience. We look forward to working with you and your family for years to come. Thanks for recommending the Ethan Cline State Farm Insurance office! - Ethan"
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Adam Zeledon

August 20, 2022

5  out of  5
rating by Adam Zeledon
"Incredible service Ethan is one of the greatest insurance Representatives I've ever came across, I can't believe how helpful and how informative he is, I can't tell you how many times I've had a problem either with my account or just getting something printed off from my insurance policy, he's always took the time to actually help me fully, and didn't just rush me out the door and tell me hey sorry I can't help you with that, which is what my last insurer did, yesterday when I went in there with a pretty big and complicated problem he made sure to did everything in his power to resolve it! He also was super nice to made me a account, to make getting my information so much easier, so if you're really looking for a great insure somebody that you can depend on, Ethan is the one you want to go with, and you're pretty much in good hands with any of his stuff, they're all so really helpful and he's trained them super well! This is my honest review, I've been promised nothing, I just feel that it was my duty to inform other customers that this location is great! I've been going there for years so you're in good hands!"
We responded:
"Thank you Adam for your kind words and the 5 star Google review! Thank you for your kind words, I will be sure to share them with the team. Insurance can be tricky at times but my team loves to problem solve for our policy holders. We treat all of our customers like family, we appreciate you choosing our State Farm office as your insurance provider. Happy to always help you with whatever issues you run into, big or small. Thanks for recommending the Ethan Cline State Farm Insurance office to the Santa Rosa State Farm Insurance Office! - Ethan"
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robert Hughes

August 17, 2022

5  out of  5
rating by robert Hughes
"Ethan was very helpful in reviewing my existing policies and helping me get set up with State Farm. He was very thorough with explaining all the coverages for my new auto, homeowners, earthquake & umbrella policies."
We responded:
"Thank you Robert for taking the time to leave our State Farm Office a 5 star Google review! It's my pleasure to assist you with your insurance needs and guide you through the process of auto insurance, homeowners insurance, earthquake insurance and umbrella policies. We look forward to working with you and we hope you have a great rest of your week! - Ethan"
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Amy Gern

July 19, 2022

5  out of  5
rating by Amy Gern
"Kind and caring. Looking to bundle car and home and he went WAY beyond my expectations Saved me hundreds on my home and car with better coverage than I had. Best State Farm agent I've had in 30 years."
We responded:
"Thank you so much Amy for your kind words! Glad I could be of assistance with your home and auto insurance. My team and I look forward to working with you! – Ethan"
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Michael Cox

January 22, 2022

5  out of  5
rating by Michael Cox
"Ethan is always so helpful. After a prolonged and life-altering medical experience, I was feeling very unsure and nervous about a lot of things, including protecting myself from future problems that might come out of nowhere. Finding insurance can be nerve-wracking, but having Ethan as an agent made the process easy. He made me feel so much better with his professionalism, knowledge, and commitment to only selling me insurance we both felt I needed. He was never pushy and I always felt he was being straight with me about my options. His team is great too!"
We responded:
"WOW! Thank you Michael for your kind words, what a way to start the week. I am glad I was able to assist, insurance can be confusing and at times, complex. It was my pleasure to assist you with your insurance needs and I am glad we found a solution for your specific insurance needs. My team and I look forward to working with you! - Ethan"